The AI receptionist that keeps a Builder’s order book full

The good jobs rarely come at a convenient moment. They come while you’re up the scaffold or laying the last course. Cyberstaff answers every one, talks the caller through what you take on, sizes up the enquiry, and books the site visit into your diary. You get the details by text and decide, in your own time, which jobs are worth the drive.

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Builder laying a brick onto fresh mortar with a trowel while building a wall
  • Trustpilot Excellent on Trustpilot
  • Can answer calls 24/7
  • Setup in 1 minute (no tech skills)
  • No credit card needed

What the phone is really costing you

The serious money rings once. Most setups let it ring out

  • Voicemail loses the ones worth having

    Eight in ten callers hang up rather than leave a message. A homeowner with a £40k extension in mind isn’t waiting. They’re already dialling the next name on the list.

  • Basic builder answering services can’t read the job

    Hand it to operators who don’t know your trade and every call comes back the same: a name and a number. No sense of whether it’s a genuine build or someone fishing for a ballpark figure.

  • Call centres charge a premium for guesswork

    You pay extra for evenings and weekends, and they still can’t tell a full loft conversion from a bit of repointing. So you drive out to find out.

Cyberstaff

Answers like someone who knows the trade.

It learns your services, the work you take on and the patch you cover, then stays on call round the clock.

It hears out the enquiry, draws out the scope and budget, sets a site visit and sends the lot through to you.

Every caller is qualified before you ever pick up a tape measure.

An AI Receptionist for builders, explained: your line, answered round the clock

Picture a receptionist who never clocks off, never has an off day, and already understands the work you do, the areas you cover and how you like an enquiry handled. That is Cyberstaff, working quietly in the background while you get on.

Rather than pushing a homeowner or architect to voicemail or a call centre that knows nothing about building, it listens properly, understands the job, and answers like someone who has been around construction for years.

And it asks for nothing of you. While you’re pricing the last job or running the site, the right enquiries keep coming in, sorted, sized up and ready for you to decide on.

A construction worker in a hi-vis vest and hard hat checking a phone on site steps

What it does

It takes a detailed message, and can book the job

Get set up and keep the diary full

Your line stays answered whether you’re on the tools or long since home for the day.

The problem

The extension you missed is the one your competitor is quoting

On site, it’s the phone or the work, never both. Most homeowners won’t leave a voicemail, and on a job worth real money they ring three or four builders. The one who answers first is usually the one who ends up quoting. More often than not, that decides it.

  • 8 in 10 Callers who hang up rather than leave a voicemail
  • £28,000 What a single-storey extension is typically worth
  • 40% Of trade calls that come in outside 9 to 5
  • 0 Calls Cyberstaff lets ring out

How it works

It answers, it qualifies, it books, and you stay on the job

  1. 1

    It answers in your name

    Every call, day or night, picked up as your business in a natural voice. No hold music, no voicemail, no ringing into nothing.

  2. 2

    It reads the job and sets the visit

    Extension or loft? Renovation or new build? It asks what matters, captures the scope, budget and timescale, and puts a site visit straight into your diary.

  3. 3

    It hands you the decision

    The moment the call ends, a tidy text and email arrive: name, address, the job, budget, timescale. Confirm the visit or call them back, your shout, in a tap.

Get started for free

Free 7 day trial. No credit card required.

Built for the trade

It already speaks builder

Integrations

Works with your calendar, and 9,000+ apps

Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.

Jobber
Job management
Buildertrend
Construction management
Fergus
Job management
Google Calendar
Scheduling
Outlook
Scheduling
Xero
Accounting
Bark
Leads
Zapier
9,000+ apps

Pricing

One booked site visit covers the year

Starter

£30/ month

For small businesses who need AI to answer calls when they can’t. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.

What’s included
  • 24/7 AI phone answering
  • Call recordings & transcripts
  • Bookings & Calendar integration
  • Email & SMS notifications
  • Answer multiple calls at once
  • Transfer calls
  • Post call SMS follow up
  • AI SMS conversations
  • Website SMS widget
  • Customer memory
  • Multilingual conversations
  • Custom workflows
  • Custom integration
  • Priority support
Get started
Popular

Growth

£75/ month

For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.

What’s included
  • 24/7 AI phone answering
  • Call recordings & transcripts
  • Bookings & Calendar integration
  • Email & SMS notifications
  • Answer multiple calls at once
  • Transfer calls
  • Post call SMS follow up
  • AI SMS conversations
  • Website SMS widget
  • Customer memory
  • Multilingual conversations
  • Custom workflows
  • Custom integration
  • Priority support
Get started

Scale

£120/ month

For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.

What’s included
  • 24/7 AI phone answering
  • Call recordings & transcripts
  • Bookings & Calendar integration
  • Email & SMS notifications
  • Answer multiple calls at once
  • Transfer calls
  • Post call SMS follow up
  • AI SMS conversations
  • Website SMS widget
  • Customer memory
  • Multilingual conversations
  • Custom workflows
  • Custom integration
  • Priority support
Get started
A premium country property with gardens, of the kind By Design Homes sells across Exmoor

Builders using Cyberstaff

From jumping at every ring to a premium first impression

“100% of unknown calls answered and triaged”

Graham Coton By Design Homes, North Devon & Exmoor

Read the story

FAQ

What builders tend to ask first

Will it actually weed out the time-wasters before I drive out?

That’s the whole point of it. It asks about the type of work, the rough scope, the budget, the timescale and the address, so a genuine extension or loft enquiry reads very differently from someone after a quick ballpark. You see all of that in the summary and decide which visits are worth your half-day.

What about a job I don’t want?

Nothing is ever committed without you. Every enquiry comes through as a summary with the caller’s details and the scope, so if it’s the wrong area, the wrong size, or you’re booked solid for months, you simply leave it. You’ve still got their details, to offer a later date, or to pass on if you’d rather.

Do I have to change my number?

No. Keep your number and forward calls to Cyberstaff when it suits; all the time, only when you’re busy, or just after hours. Prefer a separate number for your ads or website? That’s also an option, we’ll give you a dedicated one.

Will callers be able to tell it’s an AI?

Your call. By default it sounds like a real receptionist; natural, professional, and with no script-reading. Prefer it to say it’s an AI assistant? Change the greeting and it will. It’s your AI receptionist, you’re in control.

Will it book straight into my calendar and software?

Yes. It works with Google and Outlook calendars out of the box, and pushes bookings into thousands of other apps via Zapier with more integrations planned. It sends a booking request for you to confirm, so you keep control of the diary and there are no double bookings.

What happens after each call?

Straight away you get a notification with the caller’s name and number, why they rang, and any booking or message they left. It’s all saved in your dashboard too, with the recording and full transcript, so you can follow up fast and nothing slips through.

How quickly can I go live?

In under 60 seconds. Point it at your website, it learns your services and prices, and you make a test call before it ever answers a real one.

Can I update how it responds later?

Yes, anytime. Change its answers, tone or any of your business details whenever you like and Cyberstaff updates instantly; no waiting, no call-outs and no extra cost.

What does the free trial include?

Everything. The free trial gives you full access to every feature; call answering, bookings, transcripts, summaries and notifications, so you can hear it handle real calls before you pay a penny.

Can I cancel anytime?

Yes. There are no contracts and no setup fees, so you can cancel anytime straight from your dashboard. You stay because it’s working, not because you’re locked in.

Answer every job worth having, without watching the phone

Start free today. Cyberstaff is answering as your business inside a minute.

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