The AI receptionist for Dentists. Every patient answered, even mid-appointment

Reception can’t settle a nervous patient in the chair and pick up a ringing phone at the same time. Cyberstaff answers every call as your practice, day or night. It books the check-up, flags the emergency toothache, and texts your team the details, so no patient hits voicemail and no chair sits empty.

Start free trial Book a callback
Dentist and assistant treating a patient in a modern dental surgery
  • Trustpilot Excellent on Trustpilot
  • Can answer calls 24/7
  • Setup in 1 minute (no tech skills)
  • No credit card needed

Where the usual options let patients down

Voicemail and call centres don’t fill the appointment book

  • Voicemail loses the patient

    Someone in pain or chasing a check-up rarely leaves a message; they ring the next practice that picks up, and a chair sits empty.

  • Basic dentist answering services

    An operator who doesn’t know NHS from private, your fees, or which symptoms need same-day attention can’t reassure a patient or book the right slot.

  • Out-of-hours call centres

    Premium evening and weekend rates, and they still can’t tell a routine recall from a patient with a broken tooth who needs seeing today.

Cyberstaff

A receptionist who knows your practice.

Cyberstaff learns your treatments, fees, NHS availability and opening hours.

It books the appointment, flags genuine emergencies for your team, and texts you the details, a real answer, not a message left at the desk.

An AI Receptionist for dentists: a warm front desk that never closes

Picture a receptionist who is always on, never away on a break, and knows your check-ups, hygiene appointments, NHS and private options and your surgery hours by heart. That is Cyberstaff.

Rather than leaving an anxious caller on hold while the team is chairside, or sending them to voicemail after closing, it listens, reassures and books like a well-trained member of your front-of-house.

It captures symptoms and flags how urgent a call sounds so your team can prioritise, but every clinical decision stays with your dentists. Cyberstaff books and routes; the judgement is always yours.

A man in a blue shirt taking a call on a mobile phone

What it does

It takes a detailed message, and can book the job

Start free and keep the chair full

With Cyberstaff answering, your practice stays reachable even when the front desk is flat out.

The problem

A missed call is usually a patient booked somewhere else

The phone rings busiest when your team is chairside. A patient chasing an appointment or in pain won’t wait on voicemail; they ring the next practice, and an empty chair is revenue you can’t recover.

  • 8 in 10 Callers who hang up rather than leave a voicemail
  • £90+ Typical value of a single private appointment
  • 1 in 3 Calls arriving while the desk is with a patient
  • 0 Calls Cyberstaff ever lets ring out

How it works

It answers warmly, books neatly, and your team stays chairside

  1. 1

    A warm welcome in your name

    Every call, around the clock, answered as your practice in a calm, natural voice. No hold music, no voicemail, no ringing out at the busiest moments.

  2. 2

    It books, or flags the emergency

    Routine check-up or a patient in pain? NHS or private? New patient or registered? It asks gently, places the appointment in your diary, and flags anything urgent for your team.

  3. 3

    The details, tidied up for you

    A clear SMS and email summary arrives the moment the call ends: name, number, reason and the appointment requested. Approve it or call back with a single tap.

Get started for free

Free 7 day trial. No credit card required.

Built for your practice

It already speaks dental

Integrations

Works with your calendar, and 9,000+ apps

Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.

Dentally
Practice management
SOE Exact
Practice management
Systems for Dentists
Practice management
Google Calendar
Scheduling
Outlook
Scheduling
Xero
Accounting
Bark
Leads
Zapier
9,000+ apps

Pricing

One booked appointment, and it has already paid for itself

Starter

£30/ month

For small businesses who need AI to answer calls when they can’t. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.

What’s included
  • 24/7 AI phone answering
  • Call recordings & transcripts
  • Bookings & Calendar integration
  • Email & SMS notifications
  • Answer multiple calls at once
  • Transfer calls
  • Post call SMS follow up
  • AI SMS conversations
  • Website SMS widget
  • Customer memory
  • Multilingual conversations
  • Custom workflows
  • Custom integration
  • Priority support
Get started
Popular

Growth

£75/ month

For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.

What’s included
  • 24/7 AI phone answering
  • Call recordings & transcripts
  • Bookings & Calendar integration
  • Email & SMS notifications
  • Answer multiple calls at once
  • Transfer calls
  • Post call SMS follow up
  • AI SMS conversations
  • Website SMS widget
  • Customer memory
  • Multilingual conversations
  • Custom workflows
  • Custom integration
  • Priority support
Get started

Scale

£120/ month

For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.

What’s included
  • 24/7 AI phone answering
  • Call recordings & transcripts
  • Bookings & Calendar integration
  • Email & SMS notifications
  • Answer multiple calls at once
  • Transfer calls
  • Post call SMS follow up
  • AI SMS conversations
  • Website SMS widget
  • Customer memory
  • Multilingual conversations
  • Custom workflows
  • Custom integration
  • Priority support
Get started

FAQ

What dental practices ask us

How does it handle dental emergencies and out-of-hours calls?

It answers evenings, weekends and bank holidays at no extra cost. It captures what the patient describes, flags genuine emergencies (severe pain, swelling, a knocked-out tooth) for same-day attention, and texts your team straight away. It never gives clinical advice; your dentists decide on care.

Can it help with no-shows and recalls?

Yes. It captures the details you need to confirm appointments and send reminders, and it can handle recall calls and rebooking, which helps keep chairs filled and cuts the slots lost to no-shows.

Do I have to change my number?

No. Keep your number and forward calls to Cyberstaff when it suits; all the time, only when you’re busy, or just after hours. Prefer a separate number for your ads or website? That’s also an option, we’ll give you a dedicated one.

Will callers be able to tell it’s an AI?

Your call. By default it sounds like a real receptionist; natural, professional, and with no script-reading. Prefer it to say it’s an AI assistant? Change the greeting and it will. It’s your AI receptionist, you’re in control.

Will it book straight into my calendar and software?

Yes. It works with Google and Outlook calendars out of the box, and pushes bookings into thousands of other apps via Zapier with more integrations planned. It sends a booking request for you to confirm, so you keep control of the diary and there are no double bookings.

What happens after each call?

Straight away you get a notification with the caller’s name and number, why they rang, and any booking or message they left. It’s all saved in your dashboard too, with the recording and full transcript, so you can follow up fast and nothing slips through.

How quickly can I go live?

In under 60 seconds. Point it at your website, it learns your services and prices, and you make a test call before it ever answers a real one.

Can I update how it responds later?

Yes, anytime. Change its answers, tone or any of your business details whenever you like and Cyberstaff updates instantly; no waiting, no call-outs and no extra cost.

What does the free trial include?

Everything. The free trial gives you full access to every feature; call answering, bookings, transcripts, summaries and notifications, so you can hear it handle real calls before you pay a penny.

Can I cancel anytime?

Yes. There are no contracts and no setup fees, so you can cancel anytime straight from your dashboard. You stay because it’s working, not because you’re locked in.

Stop letting missed calls empty your appointment book

Start free today. Your AI Receptionist is answering as your practice in under 60 seconds.

Rated Excellent on Trustpilot · No card · Cancel anytime