A discreet AI receptionist for Pest Controllers, never busy in a loft

Nobody calls a pest controller to chat. They’ve found something they’d rather not have found, and they want it gone. Cyberstaff answers every call 24/7, puts the caller at ease, works out what’s actually crawling about, books the treatment into your diary and texts you the details, all while you’re up a ladder with a respirator on.

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Pest control technician in a white protective suit and respirator fogging the exterior of a property
  • Trustpilot Excellent on Trustpilot
  • Can answer calls 24/7
  • Setup in 1 minute (no tech skills)
  • No credit card needed

The usual options, and why they let you down

Most ways of answering the phone quietly lose you the job

  • Voicemail asks too much

    Someone who’s just lifted a mattress on bed bugs is not in the mood to leave a tidy message and wait. They hang up and ring the next name on the list, and that’s the booking gone.

  • Basic pest control answering services are out of their depth

    A scripted operator can’t tell a wasp nest from a hornet’s, doesn’t know your patch or your prices, and certainly can’t gauge whether a job needs you today or next week. So it just takes a name and a number.

  • Call centres charge a fortune to still get it wrong

    Premium night and weekend rates, and at the end of it all they still can’t separate a one-off mouse sighting from a recurring commercial rodent contract worth ten times as much.

Cyberstaff

Knows pest control, and knows when to stay calm.

Trained on your treatments, pricing and call-out area, answering round the clock.

It can tell an active rat infestation from a lone mouse behind the bins, flags the jobs that genuinely can’t wait, handles the awkward ones gracefully, books the visit and sends you the details.

A receptionist, not an answering machine.

What is an AI Receptionist for pest control? A calm voice that picks up, every time

Picture a receptionist who never sleeps, never panics, and happens to know your treatments, your pricing and your call-out radius off by heart. That, more or less, is Cyberstaff.

Rather than dropping an anxious caller into voicemail or onto a script-reader who has never seen a cockroach, it listens, understands and replies like someone who genuinely does this for a living: reassuring on the calls that need reassuring, and quietly professional on the ones that are a little embarrassing to make.

It does the lot without you touching the phone, so the business keeps answering whether you’re halfway up a wasp nest or kneeling under a commercial kitchen.

A technician putting on a white protective coverall suit

What it does

It takes a detailed message, and can book the job

Get set up and stop missing call-outs

The phone keeps getting answered whether you’re mid-treatment or finally sitting down with a brew.

The problem

A missed call is rarely just a missed call

Suited up in a loft or under a commercial kitchen, you can win the job or answer the phone, but not both at once. A caller with rats or wasps wants it gone today, and if you don’t pick up, they ring the next pest controller on the list.

  • 8 in 10 Callers who won’t bother with voicemail
  • £120+ What a single wasp nest call-out is typically worth
  • 40% Of pest calls land in the summer wasp surge
  • 0 Calls Cyberstaff leaves to ring out

How it works

It picks up, it sorts it, it lets you carry on treating

  1. 1

    Answers in your name

    Every call, day or night, answered as your business in a natural voice. No hold music, no voicemail, no phone ringing into nothing while you’re mid-job.

  2. 2

    Asks the right questions and books

    Rats or wasps? Domestic or commercial? A one-off or a recurring contract? It draws out what matters, judges how urgent it is, and slots the treatment straight into your calendar.

  3. 3

    Hands you the tidy version

    A clean SMS and email summary lands the moment the call ends: name, address, pest, severity and access notes. Approve it or ring back in a tap.

Get started for free

Free 7 day trial. No credit card required.

Built for the trade

It already speaks pest control

Integrations

Works with your calendar, and 9,000+ apps

Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.

PestPac
Pest control software
FieldRoutes
Field service
ServiceTracker
Pest control software
Google Calendar
Scheduling
Outlook
Scheduling
Xero
Accounting
Bark
Leads
Zapier
9,000+ apps

Pricing

One booked treatment and it has already paid for itself

Starter

£30/ month

For small businesses who need AI to answer calls when they can’t. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.

What’s included
  • 24/7 AI phone answering
  • Call recordings & transcripts
  • Bookings & Calendar integration
  • Email & SMS notifications
  • Answer multiple calls at once
  • Transfer calls
  • Post call SMS follow up
  • AI SMS conversations
  • Website SMS widget
  • Customer memory
  • Multilingual conversations
  • Custom workflows
  • Custom integration
  • Priority support
Get started
Popular

Growth

£75/ month

For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.

What’s included
  • 24/7 AI phone answering
  • Call recordings & transcripts
  • Bookings & Calendar integration
  • Email & SMS notifications
  • Answer multiple calls at once
  • Transfer calls
  • Post call SMS follow up
  • AI SMS conversations
  • Website SMS widget
  • Customer memory
  • Multilingual conversations
  • Custom workflows
  • Custom integration
  • Priority support
Get started

Scale

£120/ month

For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.

What’s included
  • 24/7 AI phone answering
  • Call recordings & transcripts
  • Bookings & Calendar integration
  • Email & SMS notifications
  • Answer multiple calls at once
  • Transfer calls
  • Post call SMS follow up
  • AI SMS conversations
  • Website SMS widget
  • Customer memory
  • Multilingual conversations
  • Custom workflows
  • Custom integration
  • Priority support
Get started

FAQ

The things pest controllers tend to ask first

Will it cope with the 2am wasp panic and other out-of-hours call-outs?

Yes. It answers nights, weekends and bank holidays with no extra charge, and flags the genuinely urgent ones (a nest by a front door, rodents in a food premises, a bed bug outbreak) so you decide what needs a same-day visit and what can hold until morning. It’s built to soak up the summer wasp and rodent peaks when the phone barely stops.

Is it discreet about the embarrassing ones, like bed bugs and cockroaches?

Completely. Those are the calls people least want to make, so Cyberstaff stays calm, non-judgemental and confidential about the lot, capturing the details discreetly and keeping them visible only to you.

Do I have to change my number?

No. Keep your number and forward calls to Cyberstaff when it suits; all the time, only when you’re busy, or just after hours. Prefer a separate number for your ads or website? That’s also an option, we’ll give you a dedicated one.

Will callers be able to tell it’s an AI?

Your call. By default it sounds like a real receptionist; natural, professional, and with no script-reading. Prefer it to say it’s an AI assistant? Change the greeting and it will. It’s your AI receptionist, you’re in control.

Will it book straight into my calendar and software?

Yes. It works with Google and Outlook calendars out of the box, and pushes bookings into thousands of other apps via Zapier with more integrations planned. It sends a booking request for you to confirm, so you keep control of the diary and there are no double bookings.

What happens after each call?

Straight away you get a notification with the caller’s name and number, why they rang, and any booking or message they left. It’s all saved in your dashboard too, with the recording and full transcript, so you can follow up fast and nothing slips through.

How quickly can I go live?

In under 60 seconds. Point it at your website, it learns your services and prices, and you make a test call before it ever answers a real one.

Can I update how it responds later?

Yes, anytime. Change its answers, tone or any of your business details whenever you like and Cyberstaff updates instantly; no waiting, no call-outs and no extra cost.

What does the free trial include?

Everything. The free trial gives you full access to every feature; call answering, bookings, transcripts, summaries and notifications, so you can hear it handle real calls before you pay a penny.

Can I cancel anytime?

Yes. There are no contracts and no setup fees, so you can cancel anytime straight from your dashboard. You stay because it’s working, not because you’re locked in.

Let the next panicked call reach a calm voice, not a beep

Start free today. Cyberstaff is answering as your business in about a minute.

Rated Excellent on Trustpilot · No card · Cancel anytime