The AI receptionist built for Plumbers

You can’t answer the phone with your hands in a cistern. Cyberstaff picks up every call 24/7, books the job into your diary, and texts you the details before you’re off the last one, so missed calls no longer mean missed customers.

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Plumber fitting pipe connections during an installation
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  • Can answer calls 24/7
  • Setup in 1 minute (no tech skills)
  • No credit card needed

Why the old way costs you jobs

Voicemail and call centres don’t book plumbing jobs

  • Voicemail

    8 in 10 callers won’t leave a message. They just ring the next plumber.

  • Traditional answering services

    Operators don’t know your jobs, prices or area, so they can’t answer simple questions or book the work.

  • 24/7 call centres

    Premium rates for nights and weekends, and they still can’t tell a boiler leak from a tap washer.

Cyberstaff

The smarter plumbing answering service.

Trained on your services, prices and call-out area.

On call 24/7. It tells a burst pipe from a dripping tap, flags the emergency, books the job and texts you the details.

Not just a message taken.

What is an AI Receptionist for Plumbers? Your 24/7 answering service

Imagine an assistant who works round the clock, never takes a day off, and knows your services, prices and availability inside out. That is Cyberstaff.

Instead of sending callers to voicemail or a generic call centre, it listens, understands and responds like a real receptionist who knows the trade.

And the best part? It does all of this without you lifting a finger, so your business stays responsive 24/7.

Plumber taking a call on a mobile phone in his work van

What it does

It takes a detailed message, and can book the job

Get started and never miss a job

With Cyberstaff, your business stays open even when you’re on the tools or off the clock.

The problem

Every missed call is a job your competitor just won

When you’re under a sink or driving between jobs, the phone wins or the work does, never both. Most callers won’t leave a voicemail. They ring the next plumber on the list.

  • 8 in 10 Callers who won’t leave a voicemail
  • £295 Average value of one missed job
  • 35% Of trade calls land outside 9 to 5
  • 0 Calls Cyberstaff lets ring out

How it works

It answers. It books. You get on with the job

  1. 1

    It picks up in your name

    Every call, 24/7, answered as your business in a natural voice. No hold music, no voicemail, no rings into the void.

  2. 2

    It qualifies and books

    Boiler or bathroom? Emergency or quote? It asks the right questions, gauges urgency, and drops the job straight into your calendar.

  3. 3

    You get the summary

    A clean SMS and email summary lands the second the call ends: name, address, problem, urgency. Approve or call back in a tap.

Get started for free

Free 7 day trial. No credit card required.

Built for the trade

It already speaks plumber

Integrations

Works with your calendar, and 9,000+ apps

Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.

Commusoft
Field service
Joblogic
Field service
Powered Now
Trade invoicing
Google Calendar
Scheduling
Outlook
Scheduling
Xero
Accounting
Bark
Leads
Zapier
9,000+ apps

Pricing

Pays for itself with one booked job

Starter

£30/ month

For small businesses who need AI to answer calls when they can’t. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.

What’s included
  • 24/7 AI phone answering
  • Call recordings & transcripts
  • Bookings & Calendar integration
  • Email & SMS notifications
  • Answer multiple calls at once
  • Transfer calls
  • Post call SMS follow up
  • AI SMS conversations
  • Website SMS widget
  • Customer memory
  • Multilingual conversations
  • Custom workflows
  • Custom integration
  • Priority support
Get started
Popular

Growth

£75/ month

For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.

What’s included
  • 24/7 AI phone answering
  • Call recordings & transcripts
  • Bookings & Calendar integration
  • Email & SMS notifications
  • Answer multiple calls at once
  • Transfer calls
  • Post call SMS follow up
  • AI SMS conversations
  • Website SMS widget
  • Customer memory
  • Multilingual conversations
  • Custom workflows
  • Custom integration
  • Priority support
Get started

Scale

£120/ month

For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.

What’s included
  • 24/7 AI phone answering
  • Call recordings & transcripts
  • Bookings & Calendar integration
  • Email & SMS notifications
  • Answer multiple calls at once
  • Transfer calls
  • Post call SMS follow up
  • AI SMS conversations
  • Website SMS widget
  • Customer memory
  • Multilingual conversations
  • Custom workflows
  • Custom integration
  • Priority support
Get started
Nicholas Smith and a colleague beside the Right Flow Plumbing Solutions van

Plumbers using Cyberstaff

From 20 missed calls a week to a full diary

“Seven in ten calls it answers turn into paid jobs”

Nicholas Smith Right Flow Plumbing Solutions, Tunbridge Wells

Read the story

FAQ

Questions plumbers ask us

Does it cover emergency calls out of hours?

Yes. It answers nights, weekends and bank holidays at no extra cost, flags emergencies like burst pipes and no heating as urgent, and texts you immediately so you decide what can’t wait until morning.

What happens with a job I can’t take?

Every enquiry arrives as a summary with the caller’s details, so nothing is committed without you. If you can’t take the job, you simply don’t confirm it, and you still have the lead’s details to suggest another time or pass it on.

Do I have to change my number?

No. Keep your number and forward calls to Cyberstaff when it suits; all the time, only when you’re busy, or just after hours. Prefer a separate number for your ads or website? That’s also an option, we’ll give you a dedicated one.

Will callers be able to tell it’s an AI?

Your call. By default it sounds like a real receptionist; natural, professional, and with no script-reading. Prefer it to say it’s an AI assistant? Change the greeting and it will. It’s your AI receptionist, you’re in control.

Will it book straight into my calendar and software?

Yes. It works with Google and Outlook calendars out of the box, and pushes bookings into thousands of other apps via Zapier with more integrations planned. It sends a booking request for you to confirm, so you keep control of the diary and there are no double bookings.

What happens after each call?

Straight away you get a notification with the caller’s name and number, why they rang, and any booking or message they left. It’s all saved in your dashboard too, with the recording and full transcript, so you can follow up fast and nothing slips through.

How quickly can I go live?

In under 60 seconds. Point it at your website, it learns your services and prices, and you make a test call before it ever answers a real one.

Can I update how it responds later?

Yes, anytime. Change its answers, tone or any of your business details whenever you like and Cyberstaff updates instantly; no waiting, no call-outs and no extra cost.

What does the free trial include?

Everything. The free trial gives you full access to every feature; call answering, bookings, transcripts, summaries and notifications, so you can hear it handle real calls before you pay a penny.

Can I cancel anytime?

Yes. There are no contracts and no setup fees, so you can cancel anytime straight from your dashboard. You stay because it’s working, not because you’re locked in.

Stop letting missed calls cost you jobs

Start free today. Your AI Receptionist is answering as your business in under 60 seconds.

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