A discreet AI receptionist for Private GPs, composed on every call

Patients reach for the phone in moments of concern, rarely at a convenient hour. Cyberstaff answers each call as your practice, day or night, takes the enquiry with quiet discretion and places it in the diary, then passes the details to you privately, so a ringing line never quietly costs you a patient.

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A private GP with a stethoscope reviewing notes with a patient in a clinic consultation
  • Trustpilot Excellent on Trustpilot
  • Can answer calls 24/7
  • Setup in 1 minute (no tech skills)
  • No credit card needed

Where the usual arrangements fall short

Voicemail and call centres are no setting for private care

  • A recorded message

    A patient weighing a same-day or private appointment rarely leaves their details. More often they simply ring elsewhere, and you never know they called.

  • A general answering service

    An operator unfamiliar with your clinicians, services and fees cannot field the simplest question, hold your tone, or carry a booking through with any assurance.

  • An out-of-hours call centre

    Premium evening and weekend rates, handling that reads from a script, and details that arrive to you slightly altered: none of it befits a private practice.

Cyberstaff

A discreet front desk for private practice.

Versed in your clinicians, services and fees, and answering around the clock in your practice’s own register.

It receives the enquiry, sets anything time-sensitive aside for a clinician’s eye, secures the appointment and relays the details to you in confidence: considered, never merely a message.

An AI Receptionist for private GPs: your front desk, always composed

Picture a receptionist of impeccable manner who answers every call at any hour, is never away, and holds your clinicians, consultation types, screening packages and fees entirely at their command. That is Cyberstaff.

Rather than leaving patients to a recording or a faceless call centre, it listens, understands and responds as a receptionist fluent in private healthcare would, receiving the enquiry and placing the booking, while your clinicians remain wholly in charge of care.

It takes details; it does not diagnose. Cyberstaff receives the enquiry, sets anything urgent before your team, and arranges the appointment. Every clinical judgement rests with the clinician.

A doctor in a white coat and stethoscope checking a smartphone at the practice desk

What it does

It takes a detailed message, and can book the job

Begin, and let no patient go unanswered

Your practice remains reachable even when reception is occupied or the doors are shut.

The quiet cost

An unanswered call is, more often than not, a patient seen elsewhere

When reception is with a patient or the lines are full, the call goes unmet. Private patients expect a prompt, assured reply; rather than leave a message, most simply turn to the next practice that answers, and you are none the wiser.

  • 8 in 10 Callers who leave no message at all
  • £150+ What a single private consultation is worth
  • 30% Of patient calls arriving beyond 9 to 5
  • 0 Calls Cyberstaff allows to ring out

How it works

It answers. It books. Your clinicians remain in charge

  1. 1

    It answers in your name

    Every call, at any hour, met as your practice in a natural and assured voice. No hold music, no recorded message, no call left to ring out.

  2. 2

    It takes the enquiry and books it

    New consultation or returning patient? Health screening, referral or repeat prescription? It asks the right questions, notes the details, sets anything urgent aside, and places the appointment in your diary.

  3. 3

    It hands the details to you

    A clear note arrives by text and email the moment the call ends: name, number, the reason for calling and the booking. Confirm it, or return the patient’s call, in a single tap.

Get started for free

Free 7 day trial. No credit card required.

Built for the practice

It already speaks private GP

Integrations

Works with your calendar, and 9,000+ apps

Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.

Heydoc
Practice management
Semble
Practice management
Pabau
Clinic management
Google Calendar
Scheduling
Outlook
Scheduling
Xero
Accounting
Bark
Leads
Zapier
9,000+ apps

Pricing

A single booked consultation more than covers it

Starter

£30/ month

For small businesses who need AI to answer calls when they can’t. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.

What’s included
  • 24/7 AI phone answering
  • Call recordings & transcripts
  • Bookings & Calendar integration
  • Email & SMS notifications
  • Answer multiple calls at once
  • Transfer calls
  • Post call SMS follow up
  • AI SMS conversations
  • Website SMS widget
  • Customer memory
  • Multilingual conversations
  • Custom workflows
  • Custom integration
  • Priority support
Get started
Popular

Growth

£75/ month

For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.

What’s included
  • 24/7 AI phone answering
  • Call recordings & transcripts
  • Bookings & Calendar integration
  • Email & SMS notifications
  • Answer multiple calls at once
  • Transfer calls
  • Post call SMS follow up
  • AI SMS conversations
  • Website SMS widget
  • Customer memory
  • Multilingual conversations
  • Custom workflows
  • Custom integration
  • Priority support
Get started

Scale

£120/ month

For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.

What’s included
  • 24/7 AI phone answering
  • Call recordings & transcripts
  • Bookings & Calendar integration
  • Email & SMS notifications
  • Answer multiple calls at once
  • Transfer calls
  • Post call SMS follow up
  • AI SMS conversations
  • Website SMS widget
  • Customer memory
  • Multilingual conversations
  • Custom workflows
  • Custom integration
  • Priority support
Get started

FAQ

What private GP practices tend to ask us

How are urgent or after-hours calls handled?

It attends evenings, weekends and bank holidays at no premium. Cyberstaff offers no medical advice and does not triage symptoms; it takes the enquiry, marks anything time-sensitive as urgent, and notifies you at once so a clinician may decide what warrants attention and signpost accordingly.

What becomes of an enquiry we are unable to take?

Every enquiry reaches you as a note with the patient’s name, number and reason for calling, so nothing is settled without your say-so. If it falls outside what you offer or can accommodate, you simply leave it unconfirmed, and you still hold the details to call the patient back or point them elsewhere.

Do I have to change my number?

No. Keep your number and forward calls to Cyberstaff when it suits; all the time, only when you’re busy, or just after hours. Prefer a separate number for your ads or website? That’s also an option, we’ll give you a dedicated one.

Will callers be able to tell it’s an AI?

Your call. By default it sounds like a real receptionist; natural, professional, and with no script-reading. Prefer it to say it’s an AI assistant? Change the greeting and it will. It’s your AI receptionist, you’re in control.

Will it book straight into my calendar and software?

Yes. It works with Google and Outlook calendars out of the box, and pushes bookings into thousands of other apps via Zapier with more integrations planned. It sends a booking request for you to confirm, so you keep control of the diary and there are no double bookings.

What happens after each call?

Straight away you get a notification with the caller’s name and number, why they rang, and any booking or message they left. It’s all saved in your dashboard too, with the recording and full transcript, so you can follow up fast and nothing slips through.

How quickly can I go live?

In under 60 seconds. Point it at your website, it learns your services and prices, and you make a test call before it ever answers a real one.

Can I update how it responds later?

Yes, anytime. Change its answers, tone or any of your business details whenever you like and Cyberstaff updates instantly; no waiting, no call-outs and no extra cost.

What does the free trial include?

Everything. The free trial gives you full access to every feature; call answering, bookings, transcripts, summaries and notifications, so you can hear it handle real calls before you pay a penny.

Can I cancel anytime?

Yes. There are no contracts and no setup fees, so you can cancel anytime straight from your dashboard. You stay because it’s working, not because you’re locked in.

Let no missed call quietly cost you a patient

Begin free today. Your AI Receptionist will be answering as your practice, discreetly and assuredly, within the minute.

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