The AI receptionist for Removals Firms. Van loaded, it answers

Hands full, sofa on your back, tail-lift down, and the phone goes. You can’t take it; the mover won’t wait. Cyberstaff grabs every call the second it rings, 24/7: dates, property size, distance, access. By the time you’ve shut the van doors, the details are already in your pocket and the customer hasn’t bothered ringing anyone else.

Start free trial Book a callback
Removals crew carrying cardboard boxes through a bright empty room
  • Trustpilot Excellent on Trustpilot
  • Can answer calls 24/7
  • Setup in 1 minute (no tech skills)
  • No credit card needed

The phone never waits

When the call rings out, the move drives off

  • Voicemail just speeds them up

    A mover with three firms to call doesn’t leave a message. Your beep is their cue to dial the next number. By teatime they’ve booked someone else.

  • Removals answering services stall at hello

    They don’t know your van sizes, your patch or your packing options, so they can’t size a job or lock in a survey. You get a name, a number and a callback that’s already too late.

  • Call centres: pricey and clueless

    Premium evening and weekend rates, to a desk that can’t tell a single wardrobe drop from a full five-bed relocation. You pay more and qualify nothing.

Cyberstaff

Keeps pace with the job.

Trained on your services, your areas and your prices, answering round the clock.

It nails the move date, property size, floors, parking and distance, books the survey or quote, and fires you the details.

Phone caught. Lead held. Next.

What is an AI Receptionist for Removals Firms? Your 24/7 answering service

Picture a coordinator who never clocks off, never misses a ring, and knows your van sizes, packing services, coverage area and free slots cold. That’s Cyberstaff, running the phones while you run the moves.

No voicemail dead-ends, no clueless call centre. It listens, sizes the job and books it like a coordinator who has done it a thousand times: bedrooms, access, dates, where it is going.

And it does the whole lot while your crews are out on the road. Every enquiry caught, none left to go cold while you’re elbow-deep in someone else’s loft.

Removals worker taking a phone call beside his van while checking a job sheet

What it does

It takes a detailed message, and can book the job

Get started and catch every move

Your phones stay covered even when every crew’s out on the road.

The problem

Miss the call and you just handed the move to a rival

Removals is a race. People ring three firms before lunch and book whoever answers and quotes fastest. While your crews are loading and the phone’s out of reach, the enquiry doesn’t hang about; it’s already dialling the next firm on the list.

  • 8 in 10 Movers who hang up rather than leave a voicemail
  • £1,200 What one booked house move is worth
  • 40% Of removals enquiries arrive outside 9 to 5
  • 0 Calls Cyberstaff lets ring out

How it works

Picks up, sizes it, books it. You keep loading

  1. 1

    It answers in your name

    Every call, 24/7, picked up as your firm in a natural voice. No hold music, no voicemail, no ringing into nowhere while the customer drums their fingers.

  2. 2

    It qualifies and books

    Studio flat or five-bed? Round the corner or cross-country? Packing in? It asks the right questions, grabs the dates and access details, and slots the survey or quote into your calendar.

  3. 3

    It hands you the summary

    A tidy SMS and email land the moment the call ends: name, number, property size, move date, addresses and what they need. Approve or call back in a tap.

Get started for free

Free 7 day trial. No credit card required.

Built for the trade

It already speaks removals

Integrations

Works with your calendar, and 9,000+ apps

Cyberstaff books straight into Google Calendar and Outlook out of the box, and connects to 9,000+ apps through Zapier, so bookings and contacts land where you already work, with no double entry.

Moveware
Removals software
MoveMan
Removals software
Movegistics
Removals CRM
Google Calendar
Scheduling
Outlook
Scheduling
Xero
Accounting
Bark
Leads
Zapier
9,000+ apps

Pricing

One booked move and it has already paid for itself

Starter

£30/ month

For small businesses who need AI to answer calls when they can’t. Includes 100 minutes of talk time (about 50 inbound calls a month). Additional minutes £0.30/min.

What’s included
  • 24/7 AI phone answering
  • Call recordings & transcripts
  • Bookings & Calendar integration
  • Email & SMS notifications
  • Answer multiple calls at once
  • Transfer calls
  • Post call SMS follow up
  • AI SMS conversations
  • Website SMS widget
  • Customer memory
  • Multilingual conversations
  • Custom workflows
  • Custom integration
  • Priority support
Get started
Popular

Growth

£75/ month

For growing businesses who want all AI receptionist features. Includes 300 minutes of talk time (about 150 inbound calls a month). Additional minutes £0.25/min.

What’s included
  • 24/7 AI phone answering
  • Call recordings & transcripts
  • Bookings & Calendar integration
  • Email & SMS notifications
  • Answer multiple calls at once
  • Transfer calls
  • Post call SMS follow up
  • AI SMS conversations
  • Website SMS widget
  • Customer memory
  • Multilingual conversations
  • Custom workflows
  • Custom integration
  • Priority support
Get started

Scale

£120/ month

For established businesses that need priority support and training. Includes 600 minutes of talk time (about 300 inbound calls a month). Additional minutes £0.20/min.

What’s included
  • 24/7 AI phone answering
  • Call recordings & transcripts
  • Bookings & Calendar integration
  • Email & SMS notifications
  • Answer multiple calls at once
  • Transfer calls
  • Post call SMS follow up
  • AI SMS conversations
  • Website SMS widget
  • Customer memory
  • Multilingual conversations
  • Custom workflows
  • Custom integration
  • Priority support
Get started

FAQ

What removals firms want to know

What about the calls that come in at 9pm on a Sunday?

Caught, every one. It answers nights, weekends and bank holidays at no extra cost, exactly when movers sit down to ring round. It grabs the move details and texts you on the spot, so a weekend enquiry never slips to the firm that picked up first.

Can it actually size a move: bedrooms, dates, distance, packing?

Every time. It asks what prices a job: property type and bedrooms, move date, pickup and destination, access and parking, packing or storage. The full breakdown lands in your summary so your quote is right first time.

Do I have to change my number?

No. Keep your number and forward calls to Cyberstaff when it suits; all the time, only when you’re busy, or just after hours. Prefer a separate number for your ads or website? That’s also an option, we’ll give you a dedicated one.

Will callers be able to tell it’s an AI?

Your call. By default it sounds like a real receptionist; natural, professional, and with no script-reading. Prefer it to say it’s an AI assistant? Change the greeting and it will. It’s your AI receptionist, you’re in control.

Will it book straight into my calendar and software?

Yes. It works with Google and Outlook calendars out of the box, and pushes bookings into thousands of other apps via Zapier with more integrations planned. It sends a booking request for you to confirm, so you keep control of the diary and there are no double bookings.

What happens after each call?

Straight away you get a notification with the caller’s name and number, why they rang, and any booking or message they left. It’s all saved in your dashboard too, with the recording and full transcript, so you can follow up fast and nothing slips through.

How quickly can I go live?

In under 60 seconds. Point it at your website, it learns your services and prices, and you make a test call before it ever answers a real one.

Can I update how it responds later?

Yes, anytime. Change its answers, tone or any of your business details whenever you like and Cyberstaff updates instantly; no waiting, no call-outs and no extra cost.

What does the free trial include?

Everything. The free trial gives you full access to every feature; call answering, bookings, transcripts, summaries and notifications, so you can hear it handle real calls before you pay a penny.

Can I cancel anytime?

Yes. There are no contracts and no setup fees, so you can cancel anytime straight from your dashboard. You stay because it’s working, not because you’re locked in.

Don’t let another move drive off to a rival

Start free today. Your AI Receptionist is answering as your removals firm in about 60 seconds, learning everything it needs straight from your website.

Rated Excellent on Trustpilot · No card · Cancel anytime